Terms, refunds and privacy

Who we are

UnblurApp (restoreoldpics.app) is run by PIXOO LLC. For anything about a payment, a refund or your photos, email support@restoreoldpics.app. We reply within two working days.

What you are buying

• A credit pack costs $4.99 (US dollars, including any taxes shown at checkout) and contains 5 credits.
• One credit unlocks one full-resolution result, from any tool on the site. Downloading a photo you have already unlocked again is free.
• It is a one-time payment. There is no subscription and nothing renews.
• Credits do not expire. They are tied to your credit code, which is saved in your browser and shown after each download. Keep a copy: without an account, the code is the only way to use your remaining credits on another device.
• The preview is free and shows the result blurred, so you can check that the tool worked on your photo before spending a credit.

Refunds

• A download that fails. No credit is used unless the full photo is delivered. If you were charged and could not get your photo, you get a full refund.
• A result you are unhappy with. AI restoration rebuilds detail that may not match the original exactly. If a result you unlocked is clearly wrong, tell us and we will refund the pack or add a credit back, whichever you prefer.
• Unused credits. Within 30 days of purchase you can ask for a refund of a pack, less $1.00 for each credit already used.

To ask for a refund, email support@restoreoldpics.app with your credit code or the email address on your Stripe receipt. Refunds go back to the card you paid with, and usually arrive within 5 to 10 days depending on your bank.

Payments

Payments are processed by Stripe. Your card details go to Stripe, not to us, and Stripe emails you a receipt. The charge appears on your statement under the business name on our Stripe account.

Your photos and privacy

• Your photo is resized in your browser and sent to our AI provider, Replicate, to be processed. This site does not store it.
• Replicate deletes the processed result within an hour. After that it cannot be downloaded again, so save your photo straight away.
• We do not use your photos to train models, sell them, or show them to anyone.
• Only upload photos you have the right to use. Do not upload images of other people that they would object to, or anything illegal.
• The site uses Cloudflare Turnstile to check that visitors are human, and Google Analytics and Hotjar to understand how pages are used. These services set their own cookies.

What the tools can and cannot do

The tools use AI models to rebuild detail, colour and damaged areas. The result is a plausible reconstruction, not a recovery of what the camera originally recorded, so it should not be relied on as evidence, for identification, or for reading figures such as amounts or serial numbers. That is why every result is previewed before you pay.

Changes

If these terms change, the date at the top changes with them. A pack you have already bought keeps the terms it was sold under.